Terms of Service
This Agreement is entered into by and between Jaqueline Yngvason (the Coach) and [Client’s name] (the Client). The Coach and the Client agree to enter into the coaching services and professional relationship specified in this document.
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COACH-CLIENT RELATIONSHIP
A. The Coach acknowledges that the Client is the expert in navigating their own life, based on personal preferences and experiences.
B. The Client is solely responsible for decisions, actions, choices, lifestyle changes, and results throughout the Coaching Program (the Program).
C. The Client acknowledges that the Coach acts as a facilitative partner and that the Coach’s primary role is not that of a content expert or educator or to diagnose, advise, or instruct the Client on what to do.
D. The Client agrees to communicate honestly and dedicate their time and energy to participating fully in the Program.
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SERVICES
The parties agree to engage in the Program, which includes the following:
A. [Number of total sessions] coaching sessions of [session duration] each, [session frequency] for [length of the Program] through [in-person, virtual, telephone] meetings.
B. One check-in via text or email between sessions.
C. Add-ons and resources as appropriate, such as handouts, recipes, or other materials.
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SCHEDULING
The time of the coaching meetings and/or location will be determined by the Coach and the Client based on a mutually agreed upon time. Each session will end [session duration] minutes after it’s scheduled to begin.
The Program begins on [program start date] and ends on [program end date] (the End Date).
This Program expires if total amount of sessions have not been completed within two months after the End Date specified above.
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SESSION CANCELLATION POLICY
If the Client needs to cancel or reschedule the appointment, the Client must do so 24 hours in advance; otherwise, the Client will forfeit that appointment and will not have an opportunity to reschedule it. The pre-paid fee for the appointment will be charged accordingly.
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PROGRAM CANCELLATION POLICY
In the event of the Client’s absence or withdrawal, for any reason whatsoever, the Client will remain responsible for the pro rata share for the pro rata share of the Program that has been delivered.
The Coach reserves the right to cancel the Program if at any point the Coach feels it’s not advantageous for the Program to continue. If this happens, the Client is responsible for the pro rata share of coaching services received.
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DISCLAIMERS
The Client understands that the role of the Health Coach is not to prescribe or assess specific meal plans;
provide healthcare, medical, or nutrition therapy services; or diagnose, treat, or cure any disease, condition, or other physical or mental ailment of the human body. Rather, the Coach is a mentor and guide who’s been trained in health coaching and behavioral change to help clients reach their own health goals by helping clients devise and implement positive, sustainable lifestyle changes.
The Client understands that the Coach is not acting in the capacity of a doctor, dietitian, nutritionist, psychologist, psychotherapist, or other licensed or registered professional, and that the Program is not intended to replace services performed by these professionals.
The Client acknowledges that, if under the care of healthcare professionals, the Client should discuss any dietary changes or potential dietary supplement use with those professionals. If the Client currently uses prescription medications, the Client should not discontinue any prescription medications without first consulting the Client’s prescribing healthcare provider.
The Client has chosen to work with the Coach and understands that coaching services, including any information or resources received, are not medical advice nor meant to replace services delivered by licensed health professionals.
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PERSONAL RESPONSIBILITY AND RELEASE OF HEALTHCARE-RELATED CLAIMS
The Client acknowledges that the Client takes full responsibility for the Client’s life and well-being, as well as the lives and well-being of the Client’s family and children (where applicable), and all decisions made during and after the Program.
The Client expressly assumes the risks of the Program, including the risks inherent in making dietary and/or lifestyle changes. The Client releases the Coach from any and all liability, damages, causes of action, allegations, suits, sums of money, claims and demands whatsoever, in law or equity, which the Client ever had, now has, or will have in the future against the Coach, arising from the Client’s past or future participation in, or otherwise with respect to, the Program, unless arising from the gross negligence of the Coach.
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CONFIDENTIALITY
The Coach will keep the Client’s information private and will not share the Client’s information with any third party without the Client’s written consent unless required by law. The Coach will not disclose the Client’s name as a reference or for use in any marketing materials without the Client’s written consent.
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ARBITRATION, CHOICE OF LAW, AND LIMITED REMEDIES
In the event that there ever arises a dispute between the Coach and the Client with respect to the services provided pursuant to this Agreement or otherwise pertaining to the relationship between the parties, the parties agree to submit to binding arbitration before the American Arbitration Association (Commercial
Arbitration and Mediation Center for the Americas Mediation and Arbitration Rules). Any judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. Such arbitration shall be conducted by a single arbitrator. The sole remedy that can be awarded to the Client in the event that an award is granted in arbitration is a refund of the Program Fee. Without limiting the generality of the foregoing, no award of consequential or other damages, unless specifically set forth herein, may be granted to the Client.
This Agreement shall be construed according to the laws of the State of Washington. In the event that any provision of this Agreement is deemed unenforceable, the remaining portions of the Agreement shall be severed and remain in full force.
If the terms of this Agreement are acceptable, please sign the acceptance below. By doing so, the Client acknowledges that: (1) the Client has received a copy of this letter Agreement; (2) the Client has had an opportunity to discuss the contents with the Coach and, if desired, to have it reviewed by an attorney; and (3) the Client understands, accepts, and agrees to abide by the terms hereof.